Last updated: May 2026

1. Data Controller

The data controller responsible for your personal data is:

FAMFortune Energy Services Alliance, Lda
NUIT: 401933085
Bairro de Alto Gingone, EN106
Pemba, Cabo Delgado, Mozambique
Email: info@ffenergy.co.mz

2. What Data We Collect

When you use the contact form on this website, we collect the following personal data that you voluntarily provide:

• First name and last name
• Email address
• Phone number (optional)
• Subject and message content

We may also collect technical data automatically when you visit our website, including your IP address, browser type, pages visited, time and date of visit, and referring URL. This data is collected through analytics tools (see section 6).

3. Purpose and Legal Basis for Processing

We process your personal data for the following purposes:

• To respond to your enquiry — when you submit the contact form, we use your data to respond to your request. The legal basis is our legitimate interest in communicating with prospective clients and partners.
• To improve our website — we use anonymised analytics data to understand how visitors use our site and to improve its content and performance. The legal basis is our legitimate interest in maintaining and improving our online presence.

We do not use your personal data for automated decision-making or profiling.

4. Data Retention

Personal data submitted through the contact form is retained for a maximum of 30 days from the date of submission, after which it is automatically deleted from our systems.

Anonymised analytics data may be retained for longer periods in accordance with the settings of the analytics platform used.

5. Data Sharing

We do not sell, rent or trade your personal data to third parties. We may share your data with:

• Service providers — trusted third-party providers who assist us in operating our website and managing communications, acting as data processors under our instruction and bound by appropriate data processing agreements.
• Legal obligations — where required by applicable law, regulation or court order, we may disclose your data to competent authorities.

Our website and data are hosted and processed within systems that may be located outside Mozambique. Where data is transferred internationally, we ensure appropriate safeguards are in place.

6. Cookies and Analytics

This website uses cookies and similar tracking technologies to analyse website traffic and usage patterns. We use analytics services such as Google Analytics, which may collect data including your IP address, browser type, pages visited and session duration.

Google Analytics data is processed in accordance with Google’s privacy policy, available at policies.google.com/privacy. You can opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain features of this website.

7. Your Rights

Depending on applicable data protection legislation, you may have the following rights regarding your personal data:

• Right of access — to request a copy of the personal data we hold about you.
• Right to rectification — to request correction of inaccurate or incomplete data.
• Right to erasure — to request deletion of your personal data, subject to any legal obligations we may have to retain it.
• Right to restriction — to request that we restrict the processing of your data in certain circumstances.
• Right to object — to object to processing based on legitimate interests.
• Right to data portability — to receive your data in a structured, commonly used format.

To exercise any of these rights, please contact us at info@ffenergy.co.mz. We will respond to your request within 30 days.

8. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, alteration or disclosure. Our website uses HTTPS encryption for all data transmitted between your browser and our server.

While we take reasonable steps to protect your data, no method of transmission over the internet is completely secure. We cannot guarantee absolute security.

9. Third-Party Links

Our website may contain links to third-party websites, including the websites of our partners FAM Energy Service (famenergyservice.srl) and Fortune Energy & Engineering Company (feeclng.com). We are not responsible for the privacy practices of these websites and encourage you to review their respective privacy policies.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable legislation. The date of the most recent update is shown at the top of this page. We encourage you to review this policy periodically.

11. Contact

If you have any questions or concerns about this Privacy Policy or the way we handle your personal data, please contact us:

FAMFortune Energy Services Alliance, Lda
Email: info@ffenergy.co.mz
Address: Bairro de Alto Gingone, EN106, Pemba, Cabo Delgado, Mozambique